Reviews

“Matt and team were outstanding when I had a sudden hot water tank leak. I spoke to Matt Sunday afternoon and he advised me on what needed to be done and that he would be on site Monday morning to review. He was right on time (no 4 hour arrival window needed!) and was able to quickly evaluate the issue and provide my options. I had a quote for the work within a few hours, and they were back by 9 am the next morning to convert me over to a tankless water heater.

The team was exceptionally friendly and did outstanding work. I will continue to use Horsetooth for any and all heating, air, and plumbing needs.”
- Casey D.

“Josh showed up on time, was cordial, checked my furnace and humidifier, gave me a few suggestions and helped me prolong the life of my equipment.”

- Dave K.

“Steve came to service our HVAC and was right on time. When he explained how we could upgrade it for better performance we were happy that he could do that right away, the same day. He was very knowledgeable, efficient, and personable and great to work with. We will be calling Horsetooth for all of our heating & plumbing needs in the future!”

- Linda S.

“Matt was professional, prompt, and had expert knowledge and was able to identify quickly an issue that have been unresolved for years! Hands-down would recommend!”

- T. T.

“I had a kitchen sink backing up. Problem was resolved within two hours. Everyone I came in contact with was absolutely fantastic.

The appointment was set-up by Matt and Shannon Both were prompt, professional, and caring. Terra completed the service.with Xavier, Both were exceptionally respectful of my space, very knowledgeable and open to explaining things, and just generally kind.

Service like this will keep me coming back!”

- Shane A.

“Horsetooth has been great to work with! We had an air duct disconnect from a floor vent during 100 degree days this summer and they had Josh out the next day after I called! Josh was very professional and talked us through everything he saw, how he would fix it, and future recommendations. We have a crawl space and we know it’s not easy to navigate and he was great the whole time. We are new to home owning and all the information he provided was so helpful! Will definitely be using services again in the future!”

- Megan B.

“I chose Horsetooth heating, air and plumbing based on the reviews, their ability to provide service in a timely manner and the price I was quoted. Upon the technician arriving and looking at my system, the price kept increasing. Easch time he looked at a component a new "service" was needed that was not included in the original price I was given. When it was all totaled up, it was more the 4X the original price I was given. Luke did reach out to his supervisor and the two of them were able to make an adjustment (which was much appreciated) but the total still ended up being over 3X the original price. I understand this is a business and a profit need to be made, however I don't appreciate being deceived. I'd be happy to change my review upon speaking with the leadership team and understand how this miscommunication was so drastic and how it can improve.”

- Markus H.
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