Jacky S.

Jacquelyn Sosa

Service Dispatcher

Jacquelyn “Jacky” Sosa is a dynamic and bilingual service dispatcher with extensive experience in customer service and operations management. She efficiently coordinates service calls, manages scheduling, and ensures seamless communication between customers and technicians at Horsetooth Heating, Air & Plumbing. With her ability to multitask in a fast-paced environment, Jacky helps maintain smooth daily operations and enhances customer satisfaction. Prior to joining Horsetooth, Jacky gained valuable experience in service coordination at various HVAC companies, where she honed her skills in dispatching, logistics, and team leadership. Her strong organizational skills, combined with her commitment to delivering exceptional service, make her an indispensable asset to the team. Jacky is currently working toward an Applied Associate’s in HVAC from Front Range Community College.